You may also spend hours sending reminders, information on where to meet and what to bring, and directions to customers. Your customers may forget what day they booked or other details about their reservation. So that little bit of clarity goes a long way. A study by Corporate Executive Board found that businesses who made the purchasing-decision search easier were 86 percent more likely to make a sale. Making it that much easier for potential customers to find the information they need will lead to a boost in bookings. Many of your customers call or email you to ask that one question: “Do you have availability on this date?" An online booking system, which shows customers your availability in real time (and keeps that information accurate and updated), cuts through that confusion. You'll give customers your real-time availability - without having to tell them And, for the phone reservations that you do take, just click to add new bookings that sync to your calendar and dashboard. With more customers booking online, you'll reduce the number of phone reservations.
Having a booking calendar on your webpage is just like having a call center handling reservations 24/7. It's a fact of the trade - there just aren't enough hours in a day to handle each and every phone reservation coming through.But with an online booking system you can have a calendar. Tour and activity operators receive ceaseless array of phone calls throughout the day, it seems the only way to handle them is hiring additional staff members. You don't have to be on the phone all day Added bonus: you'll capture customers who want to book on their own time, outside of your business hours and while you sleep! 2. If your customers aren't able to easily book your experiences online, you are likely losing business to your competitors.īy using an online booking system, you allow customers to check your availability, select their preferred dates and times, add their details, and make the payment - all from your own website. So if your customers aren't able to easily book your experiences online, you are likely losing business to your competitors. Today's consumers are looking for a quick, no-hassle way to book their trips, tours, and experiences. That number is only expected to continue growing - worldwide. Revenue generated from online travel bookings has risen more than 73 percent over the previous five years, with 57 percent of all travel-related reservations taking place online, according to research group Statistic Brain. Your customers can book on their own, 24/7 From streamlining the booking process to facilitating administrative tasks, here are nine ways an online booking platform will help you gain hours back in your day. It doesn't matter if you're running a small business on your own or managing a growing team: making use of an online booking system is a crucial aspect of running your business in this day and age.
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